Privacy Policy
At Healing Stone, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect personal information such as:
– Name
– Email address
– Billing address
– Shipping address
– Phone number
– Order details
– Payment-related information
– Account login information
We may also collect technical information such as browser type, device information, IP address, and website usage data.
2. How We Use Your Information
We use your information to:
– Process and deliver orders
– Manage customer accounts
– Provide customer support
– Send order updates
– Improve our website and services
– Prevent fraud or unauthorized activity
– Comply with legal or administrative requirements
3. Payments
Payment information may be processed by third-party payment providers. Healing Stone does not directly store complete credit card details on the website.
4. Cookies
Our website may use cookies to improve the shopping experience, remember cart contents, analyze website performance, and support basic ecommerce functionality.
5. Sharing Information
We may share necessary information with trusted third-party services such as payment processors, shipping providers, website hosting services, analytics tools, or customer support tools.
We do not sell personal information.
6. Customer Accounts
If you create an account, your information may be stored so you can view orders, manage addresses, and update your account details.
7. Data Retention
We may retain order and account information as needed for customer service, accounting, security, and administrative purposes.
8. Your Rights
Depending on your location, you may have the right to request access, correction, or deletion of your personal information.
9. Security
We take reasonable measures to protect your information. However, no website or online system can guarantee complete security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact
If you have questions about this Privacy Policy, please contact us through the contact information provided on our website.